2011-09-10 08:00:10 +00:00
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<?
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show_header('Staff Inbox');
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$View = display_str($_GET['view']);
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$UserLevel = $LoggedUser['Class'];
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// Setup for current view mode
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switch ($View) {
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case 'unanswered':
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$ViewString = "Unanswered";
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$WhereCondition = "WHERE (Level <= $UserLevel OR AssignedToUser='".$LoggedUser['ID']."') AND Status='Unanswered'";
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break;
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case 'open':
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$ViewString = "All open";
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$WhereCondition = "WHERE (Level <= $UserLevel OR AssignedToUser='".$LoggedUser['ID']."') AND Status IN ('Open', 'Unanswered')";
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break;
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case 'resolved':
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$ViewString = "Resolved";
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$WhereCondition = "WHERE (Level <= $UserLevel OR AssignedToUser='".$LoggedUser['ID']."') AND Status='Resolved'";
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break;
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case 'my':
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$ViewString = "My unanswered";
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$WhereCondition = "WHERE (Level = $UserLevel OR AssignedToUser='".$LoggedUser['ID']."') AND Status='Unanswered'";
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break;
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default:
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if ($IsStaff) {
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$ViewString = "My unanswered";
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$WhereCondition = "WHERE (Level = $UserLevel OR AssignedToUser='".$LoggedUser['ID']."') AND Status='Unanswered'";
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} else {
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// FLS
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$ViewString = "Unanswered";
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$WhereCondition = "WHERE (Level <= $UserLevel OR AssignedToUser='".$LoggedUser['ID']."') AND Status='Unanswered'";
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}
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break;
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}
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list($Page,$Limit) = page_limit(MESSAGES_PER_PAGE);
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// Get messages
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$StaffPMs = $DB->query("
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SELECT
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SQL_CALC_FOUND_ROWS
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ID,
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Subject,
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UserID,
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Status,
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Level,
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AssignedToUser,
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Date,
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Unread,
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ResolverID
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FROM staff_pm_conversations
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$WhereCondition
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ORDER BY Date DESC
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LIMIT $Limit
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");
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$DB->query('SELECT FOUND_ROWS()');
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list($NumResults) = $DB->next_record();
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$DB->set_query_id($StaffPMs);
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$CurURL = get_url();
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if(empty($CurURL)) {
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$CurURL = "staffpm.php?";
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} else {
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$CurURL = "staffpm.php?".$CurURL."&";
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}
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$Pages=get_pages($Page,$NumResults,MESSAGES_PER_PAGE,9);
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$Row = 'a';
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// Start page
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?>
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<div class="thin">
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<h2><?=$ViewString?> Staff PMs</h2>
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<div class="linkbox">
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<? if ($IsStaff) {
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?> <a href="staffpm.php">[My unanswered]</a>
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<? } ?>
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<a href="staffpm.php?view=unanswered">[All unanswered]</a>
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<a href="staffpm.php?view=open">[Open]</a>
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<a href="staffpm.php?view=resolved">[Resolved]</a>
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<br />
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<br />
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<?=$Pages?>
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</div>
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<div class="box pad" id="inbox">
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<?
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if ($DB->record_count() == 0) {
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// No messages
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?>
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<h2>No messages</h2>
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<?
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} else {
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// Messages, draw table
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if ($ViewString != 'Resolved' && $IsStaff) {
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// Open multiresolve form
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?>
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<form method="post" action="staffpm.php" id="messageform">
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<input type="hidden" name="action" value="multiresolve" />
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<input type="hidden" name="view" value="<?=strtolower($View)?>" />
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<?
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}
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// Table head
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?>
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<table>
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<tr class="colhead">
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<? if ($ViewString != 'Resolved' && $IsStaff) { ?>
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<td width="10"><input type="checkbox" onclick="toggleChecks('messageform',this)" /></td>
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<? } ?>
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<td width="50%">Subject</td>
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<td>Sender</td>
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<td>Date</td>
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<td>Assigned to</td>
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<? if ($ViewString == 'Resolved') { ?>
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<td>Resolved by</td>
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<? } ?>
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</tr>
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<?
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// List messages
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while(list($ID, $Subject, $UserID, $Status, $Level, $AssignedToUser, $Date, $Unread, $ResolverID) = $DB->next_record()) {
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$Row = ($Row === 'a') ? 'b' : 'a';
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$RowClass = 'row'.$Row;
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$UserInfo = user_info($UserID);
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$UserStr = format_username($UserID, $UserInfo['Username'], $UserInfo['Donor'], $UserInfo['Warned'], $UserInfo['Enabled'], $UserInfo['PermissionID']);
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// Get assigned
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if ($AssignedToUser == '') {
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// Assigned to class
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$Assigned = ($Level == 0) ? "First Line Support" : $ClassLevels[$Level]['Name'];
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// No + on Sysops
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if ($Assigned != 'Sysop') { $Assigned .= "+"; }
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} else {
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// Assigned to user
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$UserInfo = user_info($AssignedToUser);
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$Assigned = format_username($AssignedToUser, $UserInfo['Username'], $UserInfo['Donor'], $UserInfo['Warned'], $UserInfo['Enabled'], $UserInfo['PermissionID']);
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}
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// Get resolver
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if ($ViewString == 'Resolved') {
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$UserInfo = user_info($ResolverID);
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$ResolverStr = format_username($ResolverID, $UserInfo['Username'], $UserInfo['Donor'], $UserInfo['Warned'], $UserInfo['Enabled'], $UserInfo['PermissionID']);
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}
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// Table row
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?>
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<tr class="<?=$RowClass?>">
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<? if ($ViewString != 'Resolved' && $IsStaff) { ?>
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<td class="center"><input type="checkbox" name="id[]" value="<?=$ID?>" /></td>
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<? } ?>
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<td><a href="staffpm.php?action=viewconv&id=<?=$ID?>"><?=display_str($Subject)?></a></td>
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<td><?=$UserStr?></td>
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<td><?=time_diff($Date, 2, true)?></td>
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<td><?=$Assigned?></td>
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<? if ($ViewString == 'Resolved') { ?>
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<td><?=$ResolverStr?></td>
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<? } ?>
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</tr>
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<?
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$DB->set_query_id($StaffPMs);
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}
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// Close table and multiresolve form
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?>
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</table>
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<? if ($ViewString != 'Resolved' && $IsStaff) { ?>
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<input type="submit" value="Resolve selected" />
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<? } ?>
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</form>
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<?
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}
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?>
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</div>
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<div class="linkbox">
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<?=$Pages?>
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</div>
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</div>
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<?
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show_footer();
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?>
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