2011-09-10 08:00:10 +00:00
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<?
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include(SERVER_ROOT.'/classes/class_text.php');
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$Text = new TEXT;
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if ($ConvID = (int)$_GET['id']) {
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// Get conversation info
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$DB->query("SELECT Subject, UserID, Level, AssignedToUser, Unread, Status FROM staff_pm_conversations WHERE ID=$ConvID");
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list($Subject, $UserID, $Level, $AssignedToUser, $Unread, $Status) = $DB->next_record();
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2012-01-26 08:00:25 +00:00
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$DB->query("SELECT Subject, UserID, Level, AssignedToUser, Unread, Status FROM staff_pm_conversations WHERE ID=$ConvID");
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list($Subject, $UserID, $Level, $AssignedToUser, $Unread, $Status) = $DB->next_record();
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2011-09-10 08:00:10 +00:00
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2011-12-02 08:00:15 +00:00
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if (!(($UserID == $LoggedUser['ID']) || ($AssignedToUser == $LoggedUser['ID']) || (($Level > 0 && $Level <= $LoggedUser['Class']) || ($Level == 0 && $IsFLS)))) {
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2011-11-18 08:00:16 +00:00
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// User is trying to view someone else's conversation
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error(403);
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}
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// User is trying to view their own unread conversation, set it to read
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if ($UserID == $LoggedUser['ID'] && $Unread) {
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$DB->query("UPDATE staff_pm_conversations SET Unread=false WHERE ID=$ConvID");
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// Clear cache for user
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$Cache->delete_value('staff_pm_new_'.$LoggedUser['ID']);
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}
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2011-09-10 08:00:10 +00:00
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2011-11-18 08:00:16 +00:00
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show_header('Staff PM', 'staffpm,bbcode');
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2011-09-10 08:00:10 +00:00
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2011-11-18 08:00:16 +00:00
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$UserInfo = user_info($UserID);
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$UserStr = format_username($UserID, $UserInfo['Username'], $UserInfo['Donor'], $UserInfo['Warned'], $UserInfo['Enabled'], $UserInfo['PermissionID']);
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2011-09-10 08:00:10 +00:00
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2011-11-18 08:00:16 +00:00
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$OwnerID = $UserID;
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2011-09-10 08:00:10 +00:00
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?>
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<div id="thin">
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<h2>Staff PM - <?=display_str($Subject)?></h2>
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<div class="linkbox">
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<?
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2011-11-18 08:00:16 +00:00
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// Staff only
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if ($IsStaff) {
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2011-09-10 08:00:10 +00:00
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?>
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2011-11-18 08:00:16 +00:00
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<a href="staffpm.php">[My unanswered]</a>
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2011-09-10 08:00:10 +00:00
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<?
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2011-11-18 08:00:16 +00:00
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}
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2011-09-10 08:00:10 +00:00
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2011-11-18 08:00:16 +00:00
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// FLS/Staff
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if ($IsFLS) {
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2011-09-10 08:00:10 +00:00
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?>
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<a href="staffpm.php?view=unanswered">[All unanswered]</a>
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<a href="staffpm.php?view=open">[Open]</a>
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<a href="staffpm.php?view=resolved">[Resolved]</a>
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<?
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// User
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2011-11-18 08:00:16 +00:00
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} else {
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2011-09-10 08:00:10 +00:00
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?>
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<a href="staffpm.php">[Back to inbox]</a>
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<?
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2011-11-18 08:00:16 +00:00
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}
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2011-09-10 08:00:10 +00:00
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?>
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<br />
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<br />
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</div>
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<div id="inbox">
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<?
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2011-11-18 08:00:16 +00:00
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// Get messages
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$StaffPMs = $DB->query("SELECT UserID, SentDate, Message FROM staff_pm_messages WHERE ConvID=$ConvID");
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while(list($UserID, $SentDate, $Message) = $DB->next_record()) {
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// Set user string
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if ($UserID == $OwnerID) {
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// User, use prepared string
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$UserString = $UserStr;
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} else {
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// Staff/FLS
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$UserInfo = user_info($UserID);
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$UserString = format_username($UserID, $UserInfo['Username'], $UserInfo['Donor'], $UserInfo['Warned'], $UserInfo['Enabled'], $UserInfo['PermissionID']);
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}
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2011-09-10 08:00:10 +00:00
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?>
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<div class="box vertical_space">
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<div class="head">
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<strong>
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<?=$UserString?>
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</strong>
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<?=time_diff($SentDate, 2, true)?>
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</div>
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<div class="body"><?=$Text->full_format($Message)?></div>
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</div>
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<div align="center" style="display: none"></div>
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<?
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2011-11-18 08:00:16 +00:00
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$DB->set_query_id($StaffPMs);
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}
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2011-09-10 08:00:10 +00:00
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2011-11-18 08:00:16 +00:00
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// Common responses
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if ($IsFLS && $Status != 'Resolved') {
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2011-09-10 08:00:10 +00:00
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?>
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<div id="common_answers" class="hidden">
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<div class="box vertical_space">
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<div class="head">
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<strong>Preview</strong>
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</div>
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<div id="common_answers_body" class="body">Select an answer from the dropdown to view it.</div>
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</div>
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<br />
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<div class="center">
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<select id="common_answers_select" onChange="UpdateMessage();">
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<option id="first_common_response">Select a message</option>
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<?
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2011-11-18 08:00:16 +00:00
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// List common responses
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$DB->query("SELECT ID, Name FROM staff_pm_responses");
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while(list($ID, $Name) = $DB->next_record()) {
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2011-09-10 08:00:10 +00:00
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?>
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<option value="<?=$ID?>"><?=$Name?></option>
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2011-11-18 08:00:16 +00:00
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<? } ?>
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2011-09-10 08:00:10 +00:00
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</select>
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<input type="button" value="Set message" onClick="SetMessage();" />
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<input type="button" value="Create new / Edit" onClick="location.href='staffpm.php?action=responses&convid=<?=$ConvID?>'" />
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</div>
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</div>
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2011-11-18 08:00:16 +00:00
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<? }
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2011-09-10 08:00:10 +00:00
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2011-11-18 08:00:16 +00:00
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// Ajax assign response div
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if ($IsStaff) { ?>
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2011-09-10 08:00:10 +00:00
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<div id="ajax_message" class="hidden center alertbar"></div>
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2011-11-18 08:00:16 +00:00
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<? }
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2011-09-10 08:00:10 +00:00
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2011-11-18 08:00:16 +00:00
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// Replybox and buttons
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2011-09-10 08:00:10 +00:00
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?>
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<h3>Reply</h3>
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<div class="box pad">
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<div id="preview" class="hidden"></div>
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<div id="buttons" class="center">
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<form action="staffpm.php" method="post" id="messageform">
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<input type="hidden" name="action" value="takepost" />
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<input type="hidden" name="convid" value="<?=$ConvID?>" id="convid" />
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<textarea id="quickpost" name="message" cols="90" rows="10"></textarea> <br />
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<?
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2011-11-18 08:00:16 +00:00
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// Assign to
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if ($IsStaff) {
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// Staff assign dropdown
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2011-09-10 08:00:10 +00:00
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?>
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<select id="assign_to" name="assign">
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<optgroup label="User classes">
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2011-11-18 08:00:16 +00:00
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<? // FLS "class"
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$Selected = (!$AssignedToUser && $Level == 0) ? ' selected="selected"' : '';
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2011-09-10 08:00:10 +00:00
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?>
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<option value="class_0"<?=$Selected?>>First Line Support</option>
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2011-11-18 08:00:16 +00:00
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<? // Staff classes
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foreach ($ClassLevels as $Class) {
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// Create one <option> for each staff user class
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if ($Class['Level'] >= 650) {
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$Selected = (!$AssignedToUser && ($Level == $Class['Level'])) ? ' selected="selected"' : '';
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2011-09-10 08:00:10 +00:00
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?>
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<option value="class_<?=$Class['Level']?>"<?=$Selected?>><?=$Class['Name']?></option>
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2011-11-18 08:00:16 +00:00
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<? }
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} ?>
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2011-09-10 08:00:10 +00:00
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</optgroup>
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<optgroup label="Staff">
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2011-11-18 08:00:16 +00:00
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<? // Staff members
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$DB->query("
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SELECT
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m.ID,
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m.Username
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FROM permissions as p
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JOIN users_main as m ON m.PermissionID=p.ID
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WHERE p.DisplayStaff='1'
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ORDER BY p.Level DESC, m.Username ASC"
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);
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while(list($ID, $Name) = $DB->next_record()) {
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// Create one <option> for each staff member
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$Selected = ($AssignedToUser == $ID) ? ' selected="selected"' : '';
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2011-09-10 08:00:10 +00:00
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?>
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<option value="user_<?=$ID?>"<?=$Selected?>><?=$Name?></option>
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2011-11-18 08:00:16 +00:00
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<? } ?>
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2011-09-10 08:00:10 +00:00
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</optgroup>
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<optgroup label="First Line Support">
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<?
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2011-11-18 08:00:16 +00:00
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// FLS users
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$DB->query("
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SELECT
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m.ID,
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m.Username
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FROM users_info as i
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JOIN users_main as m ON m.ID=i.UserID
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JOIN permissions as p ON p.ID=m.PermissionID
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WHERE p.DisplayStaff!='1' AND i.SupportFor!=''
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ORDER BY m.Username ASC
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");
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while(list($ID, $Name) = $DB->next_record()) {
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// Create one <option> for each FLS user
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$Selected = ($AssignedToUser == $ID) ? ' selected="selected"' : '';
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2011-09-10 08:00:10 +00:00
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?>
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<option value="user_<?=$ID?>"<?=$Selected?>><?=$Name?></option>
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2011-11-18 08:00:16 +00:00
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<? } ?>
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2011-09-10 08:00:10 +00:00
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</optgroup>
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</select>
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<input type="button" onClick="Assign();" value="Assign" />
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2011-11-18 08:00:16 +00:00
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<? } elseif ($IsFLS) { // FLS assign button ?>
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2011-09-10 08:00:10 +00:00
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<input type="button" value="Assign to staff" onClick="location.href='staffpm.php?action=assign&to=staff&convid=<?=$ConvID?>';" />
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<input type="button" value="Assign to forum staff" onClick="location.href='staffpm.php?action=assign&to=forum&convid=<?=$ConvID?>';" />
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2011-11-18 08:00:16 +00:00
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<? }
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2011-09-10 08:00:10 +00:00
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2011-12-06 08:00:14 +00:00
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if ($Status != 'Resolved') { ?>
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<input type="button" value="Resolve" onClick="location.href='staffpm.php?action=resolve&id=<?=$ConvID?>';" />
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<? if ($IsFLS) { //Moved by request ?>
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2011-09-10 08:00:10 +00:00
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<input type="button" value="Common answers" onClick="$('#common_answers').toggle();" />
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<input type="button" value="Preview" onclick="PreviewMessage();" />
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2011-11-18 08:00:16 +00:00
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<? } ?>
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2011-09-10 08:00:10 +00:00
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<input type="submit" value="Send message" />
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2011-11-18 08:00:16 +00:00
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<? } else { ?>
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2011-09-10 08:00:10 +00:00
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<input type="button" value="Unresolve" onClick="location.href='staffpm.php?action=unresolve&id=<?=$ConvID?>';" />
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2012-01-26 08:00:25 +00:00
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<? }
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if (check_perms('users_give_donor')) { ?>
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<br />
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<input type="button" value="Make Donor" onClick="location.href='staffpm.php?action=make_donor&id=<?=$ConvID?>';" />
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2011-11-18 08:00:16 +00:00
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<? } ?>
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2011-09-10 08:00:10 +00:00
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</form>
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</div>
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</div>
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</div>
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</div>
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<?
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show_footer();
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} else {
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// No id
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header('Location: staffpm.php');
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}
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